The Retail Industry enjoys a position of significant influence in the US economy. Revenues total $3.9 trillion and retailers employed 15.3 million people in 2006. There are several unique factors that drive this sectors and create challenges for the safety and risk professional.
Workforce distribution, where the
Employee age profile shows a significant concentration in both the young and those in their retirement years;
Economic model requires high employee turnover; and
Industry draws their employees from the ranks of immigrants.
Low margins, requiring
Well structured cost/benefits analysis; and
Pinpoint investments in safety and risk programs.
Customer focus, requiring alignment of safety and marketing program and strategies.
Assessments to identify dysfunctional management processes that may hinder the full realization of diversity;
Behavior based safety programs aligned with the business drivers and culture of the organization;
Development of motivational processes and reward systems; and
Identification and recording of lead factors enabling management to respond to situations before they arise.
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